Water Demand and Human Behavior during Compounding Disasters: The Case of Winter Storm Uri and the COVID-19 Pandemic

Engineered systems are designed for a specific operating context based on assumptions about the population served. In turn, management of these systems can be stressed during population shifts (and corresponding demand shifts), such as those seen during both discrete (e.g., hurricanes) and protracted (e.g., pandemics) events. For instance, the COVID-19 pandemic caused drastic changes in society, consequentially changing spatial and temporal water use as people worked from home. In another example, Winter Storm Uri led to utility service disruptions throughout Texas, causing people without power and water to seek shelter, leading to spatial changes in water use in conjunction with physical damage. This sheltering occurred during the COVID-19 pandemic, leading to increased uncertainty in demand and challenges to shelter while ensuring social distancing. Researchers have studied disaster scenarios independently, but there is a gap surrounding compounding disasters as human-infrastructure interactions are likely altered. Here, we assess water demand changes during Winter Storm Uri (which occurred during the COVID-19 pandemic) at the building level. We performed k-means clustering on demand data from four buildings at the University of Texas, Austin. Three buildings showed different daily demand profiles during the storm compared to the spring semester. Interestingly, there were demand increases in buildings not being used as warming centers, perhaps indicating increased occupancy. This trend reveals that people do not necessarily choose to shelter in places that are formally organized. In a museum, water use decreased compared to the already reduced demand during the pandemic, possibly leading to water stagnation and quality concerns. © ASCE.

Implications of Social Distancing Policies on Drinking Water Infrastructure: An Overview of the Challenges to and Responses of U.S. Utilities during the COVID-19 Pandemic

Social distancing policies (SDPs) implemented throughout the United States in response to COVID-19 have led to spatial and temporal shifts in drinking water demand and, for water utilities, created sociotechnical challenges. During this unique period, many water utilities have been forced to operate outside of design conditions with reduced workforce and financial capacities. Few studies have examined how water utilities respond to a pandemic;such methods are even absent from many emergency response plans. Here, we documented how utilities have been impacted by the COVID-19 pandemic. We conducted a qualitative analysis of 30 interviews with 53 practitioners spanning 28 U.S. water utilities. Our aim was to, first, understand the challenges experienced by utilities and changes to operations (e.g., demand and deficit accounts) and, second, to document utilities' responses. Results showed that to maintain service continuity and implement SDPs, utilities had to overcome various challenges. These include supply chain issues, spatiotemporal changes in demand, and financial losses, and these challenges were largely dependent on the type of customers served (e.g., commercial or residential). Examples of utilities' responses include proactively ordering extra supplies and postponing capital projects. Although utilities' adaptations ensured the immediate provision of water services, their responses might have negative repercussions in the future (e.g., delayed projects contributing to aging infrastructure).

Water and Wastewater Systems and Utilities: Challenges and Opportunities during the COVID-19 Pandemic

Forum papers are thought-provoking opinion pieces or essays founded in fact, sometimes containing speculation, on a civil engineering topic of general interest and relevance to the readership of the journal. The views expressed in this Forum article do not necessarily reflect the views of ASCE or the Editorial Board of the journal.